CVE-2026-72554: Ladybird Web Solution Faveo Helpdesk

Medium severity, CVSS 6.5. EPSS: 0.4% chance of exploitation in the next 30 days.

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

Affected products

• Ladybird Web Solution Faveo Helpdesk: up to and including 2.0.3

Published 2026-08-11. Last modified 2026-09-03.