CVE-2026-53594: Freescout-Help-Desk Freescout

Medium severity, CVSS 4.9. EPSS: 0.5% chance of exploitation in the next 30 days.

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. FreeScout's `Manage -> Logs -> App Logs` feature uses the bundled `rap2hpoutre/laravel-log-viewer` override to decrypt a user-supplied file identifier and then pass the resolved path to Laravel's download response. Prior to version 1.8.224, the path resolution logic accepts any existing absolute path before applying the intended `storage/logs` restriction. As a result, an attacker who can access the App Logs route and forge a valid Laravel-encrypted `dl` parameter can download arbitrary server-local files readable by the PHP process, not just log files. Version 1.8.224 contains a fix.

Affected products

Published 2026-07-20. Last modified 2026-07-21.