CVE-2026-48190: Otrs

Low severity, CVSS 3.5. EPSS: 0.2% chance of exploitation in the next 30 days.

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Affected products

• Otrs Otrs: from 7.0.0, up to and including 8.0.37; from 2023.0.0, before 2026.4.1 (fixed in 2026.4.1)

Published 2026-06-01. Last modified 2026-07-22.