CVE-2026-4654: Awesomesupport Awesome Support – WordPress Helpdesk & Support Plugin

Medium severity, CVSS 5.3. EPSS: 0.4% chance of exploitation in the next 30 days.

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Affected products

• Awesomesupport Awesome Support – WordPress Helpdesk & Support Plugin: up to and including 6.3.7

Published 2026-04-08. Last modified 2026-07-25.