CVE-2026-41183: Freescout-Help-Desk Freescout

Medium severity, CVSS 4.3. EPSS: 0.4% chance of exploitation in the next 30 days.

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

Affected products

• Freescout-Help-Desk Freescout: before 1.8.215 (fixed in 1.8.215)

Published 2026-04-21. Last modified 2026-06-17.