CVE-2026-1832: Thrivedesk Agentic Help Desk Plugin For WordPress – Live Chat, Ai Chatbot & Ticketing – Thrivedesk

Medium severity, CVSS 4.3. EPSS: 0.4% chance of exploitation in the next 30 days.

The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.

Affected products

  • Thrivedesk Agentic Help Desk Plugin For WordPress – Live Chat, Ai Chatbot & Ticketing – Thrivedesk: up to and including 2.1.7

Published 2026-07-11. Last modified 2026-07-13.