CVE-2025-2495: Sytel Softdial Contact Center

Medium severity, CVSS 5.4. EPSS: 0.2% chance of exploitation in the next 30 days.

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

Affected products

• Sytel Softdial Contact Center: affected versions not specified

Published 2025-03-18. Last modified 2026-06-17.