CVE-2025-21628: Chatwoot

High severity, CVSS 8.8. EPSS: 0.7% chance of exploitation in the next 30 days.

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

Affected products

• Chatwoot Chatwoot: from 2.16.1, before 3.16.0 (fixed in 3.16.0)

Published 2025-01-09. Last modified 2026-06-17.