CVE-2025-20273: Cisco Unified Intelligent Contact Management Enterprise

Medium severity, CVSS 6.1. EPSS: 0.3% chance of exploitation in the next 30 days.

A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

Affected products

• Cisco Unified Intelligent Contact Management Enterprise: up to and including 15.0\(1\)

Published 2025-06-04. Last modified 2026-06-17.