CVE-2025-20113: Cisco Unified Contact Center Express

High severity, CVSS 7.1. EPSS: 0.4% chance of exploitation in the next 30 days.

A vulnerability in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to elevate privileges to Administrator for a limited set of functions on an affected system. This vulnerability is due to insufficient server-side validation of user-supplied parameters in API or HTTP requests. An attacker could exploit this vulnerability by submitting a crafted API or HTTP request to an affected system. A successful exploit could allow the attacker to access, modify, or delete data beyond the sphere of their intended access level, including obtaining potentially sensitive information stored in the system.

Affected products

• Cisco Unified Contact Center Express: version 8.5(1) only; version 9.0(2)su3es04 only; version 10.0(1)su1 only; version 10.0(1)su1es04 only; version 10.5(1) only; version 10.5(1)su1 only; …
• Cisco Unified Intelligence Center: version 10.5(1) only; version 11.0(1) only; version 11.0(2) only; version 11.0(3) only; version 11.5(1) only; version 11.6(1) only; …

Published 2025-05-21. Last modified 2026-06-17.