CVE-2024-43446: Otrs AG Otrs

Low severity, CVSS 3.5. EPSS: 0.2% chance of exploitation in the next 30 days.

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected products

• Otrs AG Otrs: from 7.0, before 7.1 (fixed in 7.1); from 8.0, before 8.1 (fixed in 8.1); from 2023, before 2024 (fixed in 2024); from 2024, before 2025 (fixed in 2025); from 2025, before 2025.2 (fixed in 2025.2)
• Otrs AG Otrs Community Edition: from 6.0, up to and including 6.0.34

Published 2025-01-27. Last modified 2026-06-17.