CVE-2024-23791: Otrs

High severity, CVSS 7.5. EPSS: 0.5% chance of exploitation in the next 30 days.

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Affected products

• Otrs Otrs: from 7.0.0, before 7.0.49 (fixed in 7.0.49); from 8.0.0, before 2024.1.1 (fixed in 2024.1.1)

Published 2024-01-29. Last modified 2026-06-17.