CVE-2024-13607: Rabilal Js Help Desk – Ai-Powered Support & Ticketing System

Medium severity, CVSS 4.3. EPSS: 0.4% chance of exploitation in the next 30 days.

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Affected products

• Rabilal Js Help Desk – Ai-Powered Support & Ticketing System: up to and including 2.8.8

Published 2025-02-04. Last modified 2026-06-17.