CVE-2024-13604: Logoninc Kb Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

High severity, CVSS 7.5. EPSS: 0.5% chance of exploitation in the next 30 days.

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

Affected products

• Logoninc Kb Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: up to and including 1.7.4

Published 2025-04-05. Last modified 2026-06-17.