CVE-2024-12171: Elula Wsdesk

High severity, CVSS 8.8. EPSS: 0.5% chance of exploitation in the next 30 days.

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

Affected products

• Elula Wsdesk: before 3.2.7 (fixed in 3.2.7)

Published 2025-02-01. Last modified 2026-06-17.