CVE-2023-38058: Otrs

Medium severity, CVSS 4.3. EPSS: 0.4% chance of exploitation in the next 30 days.

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

Affected products

• Otrs Otrs: from 8.0.0, before 8.0.35 (fixed in 8.0.35)

Published 2023-07-24. Last modified 2026-06-17.