CVE-2023-38057: Otrs Survey

Medium severity, CVSS 5.4. EPSS: 0.4% chance of exploitation in the next 30 days.

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

Affected products

• Otrs Survey: from 6.0.0, up to and including 6.0.22; from 7.0.0, before 7.0.32 (fixed in 7.0.32); from 8.0.0, before 8.0.13 (fixed in 8.0.13)

Published 2023-07-24. Last modified 2026-06-17.