CVE-2023-20062: Cisco Packaged Contact Center Enterprise

Medium severity, CVSS 4.3. EPSS: 0.5% chance of exploitation in the next 30 days.

Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect sensitive information or perform a server-side request forgery (SSRF) attack on an affected system. Cisco plans to release software updates that address these vulnerabilities.

Affected products

• Cisco Packaged Contact Center Enterprise: affected versions not specified
• Cisco Unified Contact Center Enterprise: affected versions not specified
• Cisco Unified Contact Center Express: affected versions not specified
• Cisco Unified Intelligence Center: before 12.6\(2\) (fixed in 12.6\(2\))

Published 2023-03-03. Last modified 2026-06-17.