CVE-2022-0474: Otrs Custom Contact Fields

Low severity, CVSS 3.5. EPSS: 0.6% chance of exploitation in the next 30 days.

Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.

Affected products

• Otrs Custom Contact Fields: from 8.0.0, before 8.0.12 (fixed in 8.0.12)

Published 2022-02-07. Last modified 2026-06-17.