CVE-2021-40860: Genesys Intelligent Workload Distribution Manager

High severity, CVSS 7.2. EPSS: 1.7% chance of exploitation in the next 30 days.

A SQL Injection in the custom filter query component in Genesys intelligent Workload Distribution (IWD) before 9.0.013.11 allows an attacker to execute arbitrary SQL queries via the ql_expression parameter, with which all data in the database can be extracted and OS command execution is possible depending on the permissions and/or database engine.

Affected products

• Genesys Intelligent Workload Distribution Manager: before 9.0.013.11 (fixed in 9.0.013.11)

Published 2021-12-08. Last modified 2026-06-17.