CVE-2021-28023: Servicetonic

Critical severity, CVSS 9.8. EPSS: 1.4% chance of exploitation in the next 30 days.

Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a malicious user to execute JSP code by uploading a zip that extracts files in relative paths.

Affected products

• Servicetonic Servicetonic: before 9.0.035937 (fixed in 9.0.035937)

Published 2021-11-08. Last modified 2026-06-17.