CVE-2021-1463: Cisco Unified Contact Center Express

Medium severity, CVSS 6.1. EPSS: 0.8% chance of exploitation in the next 30 days.

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center Software could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of an affected interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

Affected products

• Cisco Unified Contact Center Express: up to and including 12.0\(1\); from 12.5\(1\), before 12.5\(1\)su1 (fixed in 12.5\(1\)su1)
• Cisco Unified Intelligence Center: up to and including 11.6\(1\); from 12.0\(1\), before 12.0\(1\)es14 (fixed in 12.0\(1\)es14); from 12.5\(1\), before 12.5\(1\)es7 (fixed in 12.5\(1\)es7)

Published 2021-04-08. Last modified 2026-06-17.