CVE-2020-1773: Otrs

High severity, CVSS 8.1. EPSS: 1.5% chance of exploitation in the next 30 days.

An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.

Affected products

• Otrs Otrs: from 5.0.0, up to and including 5.0.41; from 6.0.0, up to and including 6.0.26; from 7.0.0, up to and including 7.0.15

Published 2020-03-27. Last modified 2026-06-17.