CVE-2019-11537: Enhancesoft Osticket

Medium severity, CVSS 6.1. EPSS: 4.6% chance of exploitation in the next 30 days.

In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.

Affected products

• Enhancesoft Osticket: before 1.12 (fixed in 1.12)

Published 2019-04-25. Last modified 2026-07-10.