CVE-2019-10065: Otrs

Medium severity, CVSS 4.3. EPSS: 0.8% chance of exploitation in the next 30 days.

An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.

Affected products

• Otrs Otrs: from 7.0.0, up to and including 7.0.6

Published 2020-03-10. Last modified 2026-06-17.