CVE-2018-17883: Otrs

Medium severity, CVSS 6.1. EPSS: 0.4% chance of exploitation in the next 30 days.

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Affected products

• Otrs Otrs: from 6.0.0, before 6.0.12 (fixed in 6.0.12)

Published 2023-04-16. Last modified 2026-06-17.