CVE-2018-10198: Otrs

Medium severity, CVSS 4.3. EPSS: 1% chance of exploitation in the next 30 days.

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

Affected products

• Otrs Otrs: from 6.0.0, before 6.0.7 (fixed in 6.0.7)

Published 2018-06-06. Last modified 2026-06-17.