CVE-2017-16854: Debian Linux

Medium severity, CVSS 6.5. EPSS: 1.5% chance of exploitation in the next 30 days.

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Affected products

• Debian Debian Linux: version 7.0 only; version 8.0 only; version 9.0 only
• Otrs Otrs: from 3.3.0, up to and including 3.3.20; after 4.0.0, up to and including 4.0.26; from 5.0.0, up to and including 5.0.24; from 6.0.0, up to and including 6.0.1

Published 2017-12-08. Last modified 2026-06-17.