CVE-2017-12815: Bomgar Remote Support

Critical severity, CVSS 10.0. EPSS: 2% chance of exploitation in the next 30 days.

Analysis of the Bomgar Remote Support Portal JavaStart.jar Applet 52790 and earlier revealed that it is vulnerable to a path traversal vulnerability. The archive can be downloaded from a given Bomgar Remote Support Portal deployment at https://domain/api/content/JavaStart.jar and is callable from an arbitrary website using <object> and/or <appletHTML> tags. Successful exploitation results in file creation/modification/deletion in the operating system and with privileges of the user that ran the Java applet.

Affected products

• Bomgar Remote Support: affected versions not specified

Published 2018-03-26. Last modified 2026-06-17.