CVE-2014-1694: Otrs

Medium severity, CVSS 6.8. EPSS: 1.5% chance of exploitation in the next 30 days.

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

Affected products

• Otrs Otrs: version 3.2.0 only; version 3.2.1 only; version 3.2.2 only; version 3.2.3 only; version 3.2.4 only; version 3.2.5 only; …

Published 2014-02-04. Last modified 2026-06-17.