CVE-2013-4718: Otrs

Medium severity, CVSS 5.4. EPSS: 0.7% chance of exploitation in the next 30 days.

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.

Affected products

• Otrs Otrs: from 3.0.0, up to and including 3.0.21; from 3.1.0, up to and including 3.1.17; from 3.2.0, up to and including 3.2.8
• Otrs Otrs Itsm: from 3.0.0, up to and including 3.0.8; from 3.1.0, up to and including 3.1.9; from 3.2.0, up to and including 3.2.6

Published 2021-08-09. Last modified 2026-06-16.