CVE-2013-4088: Otrs

Medium severity, CVSS 6.5. EPSS: 2.4% chance of exploitation in the next 30 days.

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Affected products

• Otrs Otrs: from 3.0.0, before 3.0.21 (fixed in 3.0.21); from 3.1.0, before 3.1.17 (fixed in 3.1.17); from 3.2.0, before 3.2.8 (fixed in 3.2.8)

Published 2020-02-21. Last modified 2026-06-16.