CVE-2012-4600: Otrs

Low severity, CVSS 2.6. EPSS: 6.3% chance of exploitation in the next 30 days.

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Affected products

• Otrs Otrs: version 2.4.0 only; version 2.4.1 only; version 2.4.2 only; version 2.4.3 only; version 2.4.4 only; version 2.4.5 only; …
• Otrs Otrs Itsm: version 3.0.0 only; version 3.0.1 only; version 3.0.2 only; version 3.0.3 only; version 3.0.4 only; version 3.0.5 only; …

Published 2012-08-31. Last modified 2026-06-16.