CVE-2011-2757: ManageEngine ServiceDesk Plus

Medium severity, CVSS 5.0. EPSS: 39.4% chance of exploitation in the next 30 days.

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a .. (dot dot) in the FILENAME parameter. NOTE: this might overlap the US-CERT VU#543310 issue.

Affected products

• ManageEngine ServiceDesk Plus: up to and including 8.0.0.12; version 7.0.0 only; version 7.6 only; version 8.0 only

Published 2011-07-17. Last modified 2026-06-16.