CVE-2010-4766: Otrs

Medium severity, CVSS 4.3. EPSS: 1.1% chance of exploitation in the next 30 days.

The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.

Affected products

• Otrs Otrs: up to and including 2.4.6; version 0.5 only; version 1.0 only; version 1.0.0 only; version 1.0.1 only; version 1.0.2 only; …

Published 2011-03-18. Last modified 2026-06-16.