CVE-2010-4762: Otrs

Low severity, CVSS 3.5. EPSS: 1% chance of exploitation in the next 30 days.

Cross-site scripting (XSS) vulnerability in the rich-text-editor component in Open Ticket Request System (OTRS) before 3.0.0-beta2 allows remote authenticated users to inject arbitrary web script or HTML by using the "source code" feature in the customer interface.

Affected products

• Otrs Otrs: up to and including 3.0.0; version 0.5 only; version 1.0 only; version 1.0.0 only; version 1.0.1 only; version 1.0.2 only; …

Published 2011-03-18. Last modified 2026-06-16.