CVE-2010-4760: Otrs

Low severity, CVSS 3.5. EPSS: 1.2% chance of exploitation in the next 30 days.

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Affected products

• Otrs Otrs: up to and including 3.0.0; version 0.5 only; version 1.0 only; version 1.0.0 only; version 1.0.1 only; version 1.0.2 only; …

Published 2011-03-18. Last modified 2026-06-16.