CVE-2010-4759: Otrs

Medium severity, CVSS 4.0. EPSS: 1.3% chance of exploitation in the next 30 days.

Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search.

Affected products

• Otrs Otrs: up to and including 3.0.0; version 0.5 only; version 1.0 only; version 1.0.0 only; version 1.0.1 only; version 1.0.2 only; …

Published 2011-03-18. Last modified 2026-06-16.