CVE-2010-1570: Cisco Customer Response Solution

High severity, CVSS 7.8. EPSS: 2.5% chance of exploitation in the next 30 days.

The computer telephony integration (CTI) server component in Cisco Unified Contact Center Express (UCCX) 7.0 before 7.0(1)SR4 and 7.0(2), 6.0 before 6.0(1)SR1, and 5.0 before 5.0(2)SR3 allows remote attackers to cause a denial of service (CTI server and Node Manager failure) via a malformed CTI message.

Affected products

• Cisco Customer Response Solution: version 5.0 only; version 6.0 only; version 7.0 only
• Cisco Unified Contact Center Express: version 5.0 only; version 6.0 only; version 7.0 only
• Cisco Unified IP Interactive Voice Response: version 5.0 only; version 6.0 only; version 7.0 only

Published 2010-06-10. Last modified 2026-06-16.