CVE-2009-2047: Cisco Crs

High severity, CVSS 9.0. EPSS: 2.4% chance of exploitation in the next 30 days.

Directory traversal vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center Express (aka CCX) server allows remote authenticated users to read, modify, or delete arbitrary files via unspecified vectors.

Affected products

• Cisco Crs: version 3.5 only; version 4.0 only; version 4.1 only; version 4.5 only; version 5.0 only; version 6.0 only; …
• Cisco Customer Response Applications: version 3.5 only
• Cisco IP Qm: version 3.5 only
• Cisco Unified Ccx: version 3.5 only; version 4.0(1) only; version 4.0(3) only; version 4.0(4) only; version 4.0(5) only; version 4.0(5a) only; …
• Cisco Unified IP Contact Center Express: version 3.0 only; version 5.0(1) only; version 6.0(1) only; version 7.0 only
• Cisco Unified IP Ivr: version 3.0 only; version 3.1 only; version 4.0 only; version 4.1 only; version 4.5 only; version 5.0 only; …

Published 2009-07-16. Last modified 2026-06-16.